Relatability Privacy Policy

Our contact details

Name: Imogen Custers

Address: 8 Ridgway Place, SW19 4EP

E-mail: imogen@relatability.co.uk

Date completed: 05/08/2021

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Website user usage stats

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To get in contact with us for more information about our services

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Our website user statistics (e.g. page views)

We use the information that you have given us in order to contact you to provide information your request, and to monitor our website.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent.You are able to remove your consent at any time. You can do this by contacting imogen@relatability.co.uk to request consent removal.

How we store your personal information

Your information is securely stored on our website database.

We keep your contact details for one year. We will then dispose your information by removing them from the database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at imogen@relatability.co.uk if you wish to make a request.